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HACCP Now Live:
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Q. How much does HACCP Now Live cost?
A. HACCP Now Live can be purchased in three main ways.
1. Rental - Hosted and supported on our servers this is the most cost effective way to operate HACCP Now Live. Typical costs are £225 setup fee and £25 per month for the first 12 months. This is automatically renewed and then you can cancel at one months notice after the first 12 months.
2. On Site - This option involves the installation of the system on your company servers and the cost of this is variable depending on the number of users but starts at around £5,000 because of the additional work involved.
3. On a single PC - In this scenario the database and software are both installed on a single PC and a one off installation fee of £350 plus £695 for the software is payable. In addition there is an annual support fee of £190 per year for this option.
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Q. Will HACCP Now Live satisfy the EHO or Auditor?
A. Absolutely; providing the HACCP documentation you have in the system has been authored and approved by a competent person and reviewed regularly and kept up to date. This is a key area where we help to train you and support you on an ongoing basis.
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Q. I am a Consultancy Company, can HACCP Now Live help me manage my clients HACCP Documentation systems?
A. HACCP Now Live is ideal for consultancy companies to manage their client's HACCP documentation. This can be achieved remotely or on site at the customers site. The system can be updated by the customer and consultant alike from anywhere online or offline. This means the system can be used to reduce travel costs whilst increasing turn around times for clients. HACCP Now Live allows you to manage literally hundreds of client sites and can be set to allow access privileges only to authorised personell.
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Q. I have multiple sites, can I use HACCP Now Live to manage HACCP across all my sites?
A. HACCP Now Live can be used to manage hundreds of sites and thousands of HACCP plans if needed. It was built specifically for this purpose and it extremely scalable. It can help manage all the documentation you will need for any Quality or Technical system in addition to all the HACCP Documentation, training and tasks.
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Q. What do I get with HACCP Now Live?
A. The HACCP Now Live software can be installed on as many computers as you requried. For example on your desktop machine and your laptop or on all the PCs in youre department. In addition you receive initial and on going training of the software and assistence with development of your HACCP Plan. We are available for email and telephone support as part of the package.
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Q. How do I ensure that HACCP Now Live is kept up to date?
A. HACCP Now Live has an automatic update engine built into it. We are continually adding new features and refining HACCP Now Live and when an update is available the system will notify you and ask you to install it.
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Q. How is HACCP Now Live installed?
A. HACCP Now Live can be installed direct from a download link from the HACCP Now Live web site. Click here to install it. This will connect to the evaluation database across the Internet so it may be a little slow depending on your Internet connection. On purchase we install the database on your PC for you and this synchronises in the background to the central server.
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Q. How is HACCP Now Live supported?
A. We use Webex to install HACCP Now Live and train our customers and review HACCP documentation with customers. This technology allows us to share our computer screen with you during training and support. It also allows us to see your screen during software installation or training.
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Q. Can I try HACCP Now Live out before I decided to buy it?
A. Of course. All we ask is that you allow us to help you set the software up and give you a quick run through of the system so you can get the most out of yoru limited time evaluating the software. This will help you understand if the system is for you more effectively. To request this please contact us.
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Q. Is HACCP Now Live suitable for my business?
A. If you need HACCP documentation then the answer is yes. It doesn't matter if your business is large or small. HACCP Now Live has been designed to help you document your HACCP system in minimal time and with minimal hassle. If you have a specific question please contact us.
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Learn Now:
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Q. How much does Learn Now cost?
A. The Learn Now software is free of charge and can be installed on as many PC's as requried. The cost of each course in Learn Now varies depending on the course and number of courses taken. Courses start from around £20 per person.
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Q. Will the training courses in Learn Now satisfy EHO's and Auditors?
A. All the courses design in Learn Now are designed by a food safety professional who is appropriately qualified and experience in the subject matter. Therefore all course material is designed by a competent person under the hygiene and HACCP training rules. Certain courses may be accredited by a relevant accreditation body.
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Q. What do I get with Learn Now?
A. Learn Now provides you with ongoing access to your training courses and certificates. After you have taken the training course you can return at any time and take a refresher course or print or email your certificate. You can also chat with a live tutor (subject to them being online) for the course you are taking.
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Q. How do I ensure that Learn Now is kept up to date?
A. Learn Now is continually updated with new resources and information on an ongoing basis. If any software updates are required the system will inform you about this and update you automatically as needed.
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Q. How is Learn Now installed?
A. Learn Now is installed from a download link from the HACCP Now web site. You can install the Learn Now software from here.
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Q. How is Learn Now supported?
A. Learn Now is supported by email or telephone. To contact us for support click here.
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Q. Can I try Learn Now out before I decided to buy it?
A. Absolutely, just download and install the software, register and you will be able to try a free preview with limited functionality.
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Q. Is Learn Now suitable for my business?
A. Learn Now is designed for individuals, training companies and food businesses that have many staff to train.
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Q. Are Account Facilities availabe for Learn Now?
A. You can either purchase credits for courses in the system itself or you can contact us to request a credit account. We normally will require a deposit for credit accounts however as courses are non refundable one they have been taken and a certificate issued.
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Q. How do I pay for Learn Now courses?
A. Learn Now has built in facilities for payment of individual courses and for purchased of group licenses and large numbers of licenses. Contact us for more information about this.
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Manage Now
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Q. How much does Manage Now cost?
A. Manage Now costs £595 plus £50 for up to 5 users per month. Given that the system helps maintain visibility on all incidents, issues and non conformances this provides good value and proves due diligence ebyond doubt if it is used correctly.
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Q. Will Manage Now satisfy EHO's and Auditors?
A. Yes, Manage Now provides a key method of identifying non conformances, logging and tracking them and displaying an action audit trail to the EHO or Audit Inspector. This is a key requreiment of a due diligence defence under the Food Safety Act.
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Q. What do I get with Manage Now?
A. You get a user license for Manage Now which can be installed on as many PCs as you want. You also get ongoing support and service from HACCP Now and full training on how to use the system after installation.
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Q. How do I ensure that Manage Now is kept up to date?
A. Manage Now has a built in automatic update engine. When updates are available you are notified and asked to install the update.
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Q. How is Manage Now installed?
A. Manage Now is installed from a download link on the HACCP Now Web site. You can download and install the evaluation software here.
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Q. How is Manage Now supported?
A. Manage Now is supported by email or telephone. To contact us for support click here.
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Q. Can I try Manage Now out before I decided to buy it?
A. Absolutely, just download and install the software, register and you will be able to try a free preview with limited functionality.
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Q. Is Manage Now suitable for my business?
A. Manage Now is designed for tracking any incidents, non conformances and issues resultoing from audit inspections. It allows issues to be assigned, actioned and tracked across the business. If you need to be sure that issues and non conformances are being dealth with promptly the Manage Now will help you achieve this kind of managerial visibility in addition to clearer accountability and an action audit trail.
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Black Hole:
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Q. How much does Black Hole cost?
A. Black Hole costs £275 and there is an optional £20 per month if you want to have the system linked in for content and automatic updates so that new content is automatically published to your system.
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Q. Will the content in Black Hole satisfy EHO's and Auditors?
A. All the content is Black Hole is designed by food safety professionals who are appropriately qualified and experience in the subject matter. Therefore all material is designed by a competent person under the hygiene and HACCP training rules.
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Q. What do I get with Black Hole?
A. You get the software which you can install on up to 2 PC's or Laptops and one user license. This means that two trainers may use the system to deliver content to delegates using the same license.
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Q. How do I ensure that Black Hole is kept up to date?
A. Black has a built in automatic update engine. When updates are available you are notified and asked to install the update.
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Q. How is Black Hole installed?
A. Black Hole is installed from a download link on the HACCP Now Web site. You can download and install the evaluation software here.
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Q. How is Black Hole supported?
A. Black Hole is supported by email or telephone. To contact us for support click here.
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Q. Can I try Black Hole out before I decided to buy it?
A. Absolutely, just download and install the software, register and you will be able to try a free preview with limited functionality.
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Q. Is Black Hole suitable for my business?
A. If you are involved in training other s in food safety or HACCP then Black Hole provides a fantastic, fun way to engage you course learners in these subjects.
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